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We think that our job is to take
responsibility for the complete user
experience. And if it’s not up to
par, it’s our fault, plain and
simply.
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The company must
not throw money away on huge bonuses for executives
or other frivolities but must share its fate with
the workers. |
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Infosys
has laser focus on customers;
Infosys brings customers into
its premises, into our software
engineering and technology lab,
so that we can
serve our
customers better. |
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A natural response to a natural phenomenon – that is
the secret of success
in business and
management. |
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Every day were saying, 'How can we
keep this customer happy?' How can we
get ahead in
innovation by doing this, because if we don't, somebody
else will.
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Have fun, work hard and money will come. Don’t
waste time – grab your chances. Have a positive
outlook on life. When it’s not fun, move on. |
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The man who will use his skill and constructive
imagination to see how much he can give for a
dollar, instead of how little he can give for a
dollar, is bound to succeed.
~
Henry Ford
The job can't be finished only improved to
please the customer.
~
Edwards Deming
Exceed your customer's expectations. If you
do, they'll come back over and over. Give them what they want – and
a little
more. Let them know you appreciate them.
~
Sam Walton
If you do build a
great experience, customers tell each other about that. Word of
mouth is very powerful.
~
Jeff Bezos
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Small
opportunities are often the beginning of great enterprises.
~ Demosthenes
Success is 99%
failure.
~ Soichiro Honda
Success is really about being ready for the good
opportunities that come before you. It's not to have
a detailed plan of everything that you're going to
do. You can't plan
innovation or
inspiration, but you can be ready for it, and
when you see it, you can jump on it.
~ Eric Schmidt
The man who starts out simply with the idea of
getting rich won’t succeed, you must have a
larger ambition.
~ John Davidson
Rockefeller
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Surprise to win ‒
excite your employees,
amaze your customers,
shock your competitors!
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I have found no greater satisfaction than
achieving success through honest dealing and strict adherence to
the view that, for you to gain,
those you deal with should gain
as well.
~ Alan Greenspan
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Success in business requires training and discipline
and hard work. But if you're not frightened by these
things, the
opportunities are just as great today as they
ever were.
~ David Rockefeller
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Small and
medium-sized enterprise (SME) in Developing Countries
●
Fostering Collective Entrepreneurship in Developing
Countries
Business e-Coach focused on Asia and the Pacific ●
Entrepreneurship Development ●
SME
Development
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